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Can I order something that you don't sell?
We stock over 2000 varieties of plant and not all of them make it onto our website. If there is a specific variety or plant you are after, please give us a call on 01206 822007.
Stock levels are kept fully updated on our website. If you plan to visit our Nursery please do check our website for current availability before travelling. Alternatively telephone 01206 822007 ext 209 and we will be happy to help.
What size pots will my plants be supplied in?
We sell our plants in three different sized pots dependent upon their growth needs:
- 9cm – for all our alpine plants
- 1 litre – for the majority of our herbaceous perennials
- 2 litre – for shrubs and those herbaceous perennials which require a larger root run
Where do you deliver?
We are pleased to be able to deliver our plants throughout the UK. Unfortunately, we are currently unable to deliver overseas.
How much does delivery cost?
Rather than absorb the cost of postage within our plant price we prefer to charge a realistic postage and packing charge.
For orders dispatched to England, Wales and Scottish Lowlands the charge for delivery is:
- £6.95 for orders up to £25 (between September and May inclusive)
- £9.95 for orders from £25 to £200
- £15.00 for orders from £200 to £500
- £20.00 for all orders over £500
Please see our Delivery & Returns Page for more information - and charges for Scottish Highlands & Islands, Northern Ireland, Irish Republic and the Channel Isles.
When will I receive my order?
Once you’ve placed your order online you will receive a confirmation email. Your order will then be dealt with as quickly as possible by our experienced mail order team. Once the Team have selected your plants the status of your order will change to “processing”. Finally - when your order has been carefully prepared and boxed and is ready to be collected by our courier - you will receive a confirmation email and can expect your plants to arrive the following day (for England, Wales & Scottish Lowlands). We use a special fragile overnight delivery service to ensure that your plants spend the minimum amount of time in transit. Please see our Delivery & Returns Page for more information - and for delivery times to Scottish Highlands & Islands, Northern Ireland, Irish Republic and the Channel Isles.
How do I track my delivery?
Log into “My Account” with your email address and order number and you will be able to see the status of your order. If you don’t have an account feel free to call our Mail Order team on 01206 822007 ext 209 who will be happy to help.
Why has my plant been cut back?
Your plants will be sent out in full growth in exactly the same condition as they are sold on our Nursery. However, during the growing season, it may be necessary for some plants to be cut back. Plants with tall stems and lots of foliage may lose a great deal of water in transit and cutting back helps reduce this stress. Cutting back will not harm your plants but will help in their establishment by promoting new root and shoot growth once planted.
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