This includes a £200 voucher to spend on plants
1.5 hour visit to your garden or 2 hours here
1 ½ hour visit to your garden or 2 hours here at Beth Chatto's gardens
Of which £200 is a consultation fee and £200 is a voucher towards plants from our nursery *
Our Creative Horticulturalist, Lucy Redman, will either come to your garden or spend one-to-one time here, and help you choose the right plants for the right place. She is a Garden Designer with over 30 years experience and now runs a range of horticultural courses here at the Gardens. Treat yourself or a friend to some pre-booked, one-to-one Beth Chatto inspired garden advice.
Lucy will suggest plants that will cheer up that problem area, taking into consideration your gardens soil and aspect following Beth's mantra of selecting the right plants for the right place. A rough sketch of the suggested plants and their positions will be provided and Lucy is happy to fix a date to meet you at our nursery to help you select the plants that will transform your garden.
If you have a larger garden and feel you need more time then please contact email@example.com and we can quote separately for this.
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Can I order something that you don't sell?
We stock over 2000 varieties of plant and not all of them make it onto our website. If there is a specific variety or plant you are after, please email us on firstname.lastname@example.org
Stock levels are kept fully updated on our website. If you plan to visit our nursery please do check our website for current availability before travelling, or please email us on email@example.com and we can put plants aside for you. Alternatively, order through the website and select the 'Collect from our nursery - FREE' option. Please allow 3 days between ordering & pick up.
What size pots will my plants be supplied in?
Our plants are sold in a range of pot sizes dependent upon their growth needs:
9cm – for all our alpine plants
1 Litre – for the majority of our herbaceous perennials
2 Litre (occasionally 3 Litre) – for shrubs and those herbaceous perennials which require a larger root run
Some plants may be supplied 'bare root' and will be of comparable size to pot grown plants.
Where do you deliver?
We are pleased to be able to deliver our plants throughout the UK and Republic of Ireland. Unfortunately, we are currently unable to deliver overseas.
How much does delivery cost?
Rather than absorb the cost of postage within our plant price we prefer to charge a realistic postage and packing charge.
For orders dispatched to England, Wales and Scottish Lowlands the charge for delivery is:
£9.95 for orders up to £200
£15.00 for orders from £200 to £500
£20.00 for all orders over £500
Please see our Delivery Information page for more details and charges for Scottish Highlands & Islands, Northern Ireland, Irish Republic, Isle of man, Isle of Wight and the Channel Isles.
When will I receive my order?
Once you’ve placed your order online you will receive a confirmation email. Your order will then be dealt with as quickly as possible by our experienced mail order team. During peak periods it can take up to 10 working days to receive your plants. Once the team have selected your plants the status of your order will change to “processing”. Finally - when your order has been carefully prepared and boxed and is ready to be collected by our courier - you will receive a dispatch email and can expect your plants to arrive the following day (for England, Wales & Scottish Lowlands). We use a special fragile overnight delivery service to ensure that your plants spend the minimum amount of time in transit. Please see our Delivery Information page for more details and charges for Scottish Highlands & Islands, Northern Ireland, Irish Republic, Isle of man, Isle of Wight and the Channel Isles.
How do I track my delivery?
Once you receive your dispatch email click on the tracking number link and you will be redirected to our couriers APC. Enter your tracking number and postcode there and you will be able to track the progess of your parcel(s).
Why has my plant been cut back?
Traditionally the mail order plant season has run from October to March. This was because many plants would dormant during this time of the year and foliage would either be reduced or absent, making them easier to post.
Now mail order runs all year round and thus requires us to maybe cut back some of your plants, particularly from April to October. Plants with tall flowering stems and lots of foliage may lose a great deal of water in transit and cutting back helps reduce this stress. Cutting back will not harm your plants but will help in their establishment by promoting new root and shoot growth once planted.
*** Coronavirus Information ***
Our people and plants are at the heart of what we do
You may have learned that the Government announced that shops selling non-essential items should close down to help limit the spread of COVID-19, but are encouraging online retail to continue.
Postal services and delivery networks are going to continue running as normal. If this changes, we will let you know.
This means online retail now has an increasingly important role to play.. We want to do everything we can to make sure you receive the items you need - and also protect the health and safety of all parties involved.
Whilst policy might change in the coming weeks, we know for now there may be some small adjustments in sending and receiving your plant orders.
Here's what that means for...
We use a dedicated plant delivery company and are keeping up to date with any changes in their delivery times. Currently we're seeing no significant disruption for UK deliveries.
This means you can shop with confidence, and you'll get most of your items by the estimated delivery date. We'll continue to closely monitor this situation and keep you up to date with any changes.
We'd like to echo the Government's stance and say please do ensure you strictly adhere to the social distancing guidelines when couriers deliver your plants.
If you'd like to take a look at a full copy of the guidelines, you can click:
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