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Lucy's Border Design

Have our experienced Garden Designer plan your borders

SKU: LBD25
£225.00
In Stock
Click & Collect Available
Simply select at checkout
Ways to Pay: PayPal, SagePay, Visa, MasterCard, Maestro, Visa Electron, Delta
Details FAQ Questions
Description

Currently a 4 to 5 week wait

Get the most from your borders with Lucy's Border Design service.

Over the course of a few years people can spend lots of money on plants for their garden and still not be entirely happy with the results, perhaps the plants have died, or the overall effect is not what was wanted. This is where Beth Chatto's lifetime of horticultural knowledge and expertise comes in.

Have your own Beth Chatto inspired garden with a border design created with plants to suit the conditions and space your garden has to offer. Our designs are based on Beth's principles of ecological planting and the right plant for the right place meaning your borders should grow and thrive for years to come. 

Your borders will be designed by our Creative Horticulturalist and Garden Designer of over 30 years, Lucy Redman.


How does it all work?

1. Purchase the service from our website and we will email you our questionnaire for you to complete, containing all the information we need to create your design (sending us photos is a great help too).

2. Once we have that back, Lucy will arrange a date and time to either speak over the phone or do an online video call to have a chat and get an understanding of what is wanted.

3. With that information, Lucy will complete and send you your simple, easy-to-follow hand drawn design with all plants numbered and a key.

4. Lucy will then arrange a date and time to again speak over the phone or do an online video call to explain how the design was put together, so you can understand what plants were chosen and why.

5. If you would like to purchase the plants for the plan, Lucy can send you a quote and if happy, you can confirm the order and pay the balance (either through BACS or we can take payment over the phone). The plants are then reserved and we arrange a date for them to either be delivered to your home or collected from our nursery.


Please note: This is a plant design service based on the conditions and dimensions of your border and shouldn't be considered a complete garden design service. We stock predominantly perennial plants meaning that in some cases, larger trees or shrubs that may be in your design will not be able to be supplied by us, however, the vast majority are. If your border is larger than the maximum amount in the drop down options then please contact lucy@bethchatto.co.uk  and we can quote for this.


FAQ
  • Can I order something that you don't sell?

    We stock over 2000 varieties of plant and not all of them make it onto our website. If there is a specific variety or plant you are after, please email us on packhouse@bethchatto.co.uk

  • Availability

    Stock levels are kept fully updated on our website.  If you plan to visit our nursery please check our website for current availability before travelling, or please email us on packhouse@bethchatto.co.uk and we can put plants aside for you. Alternatively, order through the website and select the 'Collect from our nursery - FREE' option. Please allow 3 days between ordering & pick up. 

  • What size pots will my plants be supplied in?

    Our plants are sold in a range of pot sizes dependent upon their growth needs:

    9cm – for all our alpine plants

    1 Litre –  for the majority of our herbaceous perennials

    2 Litre (occasionally 3 Litre) – for shrubs and those herbaceous perennials which require a larger root run


    Some plants may be supplied 'bare root' and will be of comparable size to pot grown plants.

  • Where do you deliver?

    We are pleased to be able to deliver our plants throughout the Great Britain. Unfortunately, with the current Brexit situation, we are unable to deliver to Northern Ireland and the Republic of Ireland.  We do not deliver overseas.

  • How much does delivery cost?

    Rather than absorb the cost of postage within our plant price we prefer to charge a realistic postage and packing charge.

    For orders dispatched to England, Wales and Scottish Lowlands the charge for delivery is:

    £9.95 for orders up to £200
    £15.00 for orders from £200 to £500
    £20.00 for all orders over £500

    Please see our Delivery Information page for more details and charges for Scottish Highlands & Islands, Northern Ireland, Irish Republic, Isle of man, Isle of Wight and the Channel Isles.

  • When will I receive my order?

    Once you’ve placed your order online you will receive a confirmation email.  Your order will then be dealt with as quickly as possible by our experienced mail order team. During peak periods it can take up to 10 working days to receive your plants.  Once the team have selected your plants the status of your order will change to “processing”.  Finally - when your order has been carefully prepared and boxed and is ready to be collected by our courier - you will receive a dispatch email and can expect your plants to arrive the following day (for England, Wales & Scottish Lowlands).  We use a special fragile overnight delivery service to ensure that your plants spend the minimum amount of time in transit. Please see our Delivery Information page for more details and charges for Scottish Highlands & Islands, Northern Ireland, Irish Republic, Isle of man, Isle of Wight and the Channel Isles.

  • How do I track my delivery?

    Once you receive your dispatch email and APC have scanned the plants onto their system, please click on the tracking number link and you will be redirected to our couriers APC. Enter your tracking number and postcode there and you will be able to track the progess of your parcel(s).

    On thre day of delivery you will also receive an email and/or text to your mobile number, with a delivery time slot.

     

  • Why has my plant been cut back?

    Traditionally, the mail order plant season has run from October to March. This was because many plants would be dormant during this time of the year and foliage would either be reduced or absent, making them easier to post.

    Now, mail order runs all year round and this may mean we need to cut back some of your plants, particularly from April to October. Plants with tall flowering stems and lots of foliage may lose a great deal of water in transit and cutting back helps reduce this stress. Cutting back will not harm your plants but will help in their establishment by promoting new root and shoot growth once planted.

  • COVID INFORMATION


    We are accepting orders and dispatching them as soon as we can. Current delivery times are up to 1-2 weeks.  

    Please note: if Government advice or our staffing situation suddenly prevents us from dispatching, then rest assured that your plants will be reserved and cared for until such a time as we can dispatch again. Orders are currently placed on this understanding.

    Click & Collect FREE from nursery is available, please select at checkout


    The welfare of our staff is of the upmost importance and we have put measures in place to ensure the current guidelines on social distancing and hygiene are adhered to.

    If you have urgent queries regarding your order or an order enquiry, please 
    email packhouse@bethchatto.co.uk 

    Thank you for your understanding and continued support in these exceptional circumstances.

    BCPG 4/2/21

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